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Positive Behaviour and Therapeutic Supports

We believe in supporting people to live happy and meaningful lives.

We partner with people to improve their quality of life, enrich their relationships and minimise and eliminate restrictive practices.

Behaviours of concern are a form of communication, so our approach focuses on listening, understanding and creating a safe and positive environment.

Our specialist team offer both behaviour support planning and therapeutic supports.

Positive Behaviour Support planning

Building our understanding

Our team takes person and their circumstances into consideration.

We work with people and their families, carers and other services to understand why behaviours of concern occur.

Building a Multi-Element Behaviour Support plan

This understanding is then used to develop a Multi-Element Behaviour Support plan.

The emphasis of this plan is on proactive strategies to avoid any behaviours of concern. It’s about teaching useful skills as alternatives to the behaviours and addressing issues in the person’s environment that might make them more likely. It also includes reactive strategies if behaviour of concern does occur, to make sure everyone is safe.

How we work

We use evidence-based behaviour support intervention and data-led decision-making.

Our strategies are strengths-based, which we believe are the most effective to overcoming challenges.

We believe in treating each person as an individual, with unique needs and wants.

We believe in finding alternatives to restrictive interventions and avoiding the use of punishment.

We believe in developing positive relationships and collaborating with families and other services.

We believe in ongoing monitoring, to ensure interventions continue to be effective. People change over time, as do needs.

We believe in ongoing support, so people can get professional advice and guidance when they feel they need it.

Therapeutic support

Our diverse team come from a range of Allied Health backgrounds and can provide therapeutic supports, such as NDIS funded psychology assessment and intervention. We can assist with addressing issues related to mental illness, such as anxiety and depression.


We offer training to support professionals and leaders in two different settings with our training packages, Positive partnerships and Positive team training. Training areas can include Positive Behaviour Support, crisis intervention, child youth services and leadership management.


Our training packages:

Positive partnerships

When we partner with a person who needs behaviour support, part of that process involves collaborating with others in their life.

This training package involves working with and supporting the important people in an individual’s life, including their family members and support professionals, whether they work for Possability or another service provider. Ensuring people have consistent positive support is key to improved quality of life.

Positive team training

We train teams of support professionals and leadership groups of disability services providers to implement best practice and practice leadership.

Teams who complete our Positive Behaviour Support training will learn how to contribute to the development of Multi-Element Behaviour Support plans and gain an understanding of evidence-based behaviour support that focuses on an individual. We can also work with leadership teams to help them develop and embed best practice across their organisation.

Meet the team

Our diverse team is made up of practice and academic experts and Allied Health practitioners, such as social workers, teachers and clinical psychologists.

Nicola Crates, Matthew Spicer and Kristen Webb are highly experienced practitioners in the field who lead our Positive Behaviour Support and Therapeutic Support services. They provide ongoing education and supervision for our team of practitioners to deliver high quality, evidence-based work. They are involved in research looking at aspects of support for people living with disability and Kristen also lectures at the University of Tasmania in the School of Medicine.

Where are Positive Behaviour and Therapeutic Supports available?

We partner with people and the important people in their lives to understand their needs and improve their quality of life in Tasmania, Victoria and Queensland.

Where can I find out more about Positive Behaviour Support?

One of our community engagement and intake team members would love to chat to you, give them a call on 1800 066 066 or submit an enquiry via the form below.

  • To make sure you speak to someone from your region, we ask you to provide your postcode.