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FAQs

What is the NDIS?

The NDIS is an insurance scheme, jointly funded by the Australian and State Governments, to ensure that people with disability have the support they need to be part of the social and economic life of the community in which they live. The funding is provided directly to participants, rather than to service providers, enabling people to ‘shop around’ for services.

Who can access the NDIS?

You can find the NDIS eligibility checklist here.

Contact NDIA for more information on 1800 800 110 or call Possability on 1800 066 066.

What NDIA funded services does Possability offer?

Possability is registered with the National Disability Insurance Agency to provide:

  • Accommodation/Tenancy assistance
  • Assistive products for personal care and safety
  • Assist with daily life tasks in a group or shared living arrangement
  • Assistance to integrate into school or other educational program
  • Assistance in coordinating or managing with life stages, transitions and supports
  • Assistance with daily personal activities
  • Assistance with travel/transport arrangements
  • Behaviour support
  • Participation in community, social and civic activities
  • Development of daily living and life skills
  • Assistive technology specialist assessment, setup and training
  • Household tasks
  • Therapeutic supports
  • Other innovative supports
  • Management of funding for supports in a participants plan
  • Training for independence in travel and transport (this does not include driver training).

I’m about to have a planning meeting with the NDIA – how should I prepare?

Prior to your meeting consider the following questions:

  • What support needs do you have?
  • What supports do you access now? Are they working for you?
  • What do you want to achieve?
  • What supports will you need to achieve this?
  • What transport and travel will be needed to access the community.

Write a list of questions you want to ask.

The NDIS has some fact sheets, Developing your plan, Starting your plan and Managing your plan, that you can download from their website.

If you would like some further tips or advice, call Possability on 1800 066 066 and ask to speak to one of our Service Planners.

I/my family member has a Support Plan from the NDIA – what do I do now?

You will be given a list of Services that provide the items in your plan. If you have a Local Area Coordinator they are your link to service providers and can arrange meetings. You can also contact service providers directly yourself to discuss what they can offer.

Our experience is that people who take the time to look at each potential service provider and speak with them are usually more satisfied with the services they receive.

Consider your options closely and exercise your right to choose. Remember you can change if you are not happy.

How do I contact the NDIA?

Call or contact the National Disability Insurance Scheme on 1800 800 110 or www.ndis.gov.au