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Disability Development and Support Officer Level 3A House Supervisor

Work for an organisation that supports individuals to pursue their potential.

About Us:

Possability is an Australian not-for-profit organisation, providing quality individual and flexible support options to people with disability, children and young people with a history of adversity.

We have a vision for a world where everyone has the opportunity to reach their potential. We believe that freedom and independence are fundamental human rights. We are committed to providing a quality service designed to be responsive and flexible to individual needs to enable people to achieve their personal goals.

About The Role:               

The role includes managing and providing leadership to a team (up to 12) of Disability Developmental and Support Officers in a community group home.

The role is also required to liaise with managers and staff of government and non-government service providers, community groups, and other interested parties in relation to client-related and service delivery issues, and participate in the monitoring and evaluation of service performance and client outcomes. The role requires highly developed leadership, management and practice knowledge to facilitate quality service outcomes.

Responsibilities include but are not limited to;

  1. Lead and plan support for people with disabilities, within their home and community, to participate in a range of life areas (including social, recreational and daily living activities) based on the goals of individual support plans.
  2. Advocate within the broader community on behalf of clients and their families, to support inclusion, participation and respect for rights.
  3. Convey information, to clients and their families, and other people in the lives of clients and participate in negotiations with family members, medical services, activity services and other community services to help meet daily client needs and/or plan support for future client requirements.
  4. Participate in internal or community information sessions or consultative processes that relate to client and service issues.
  5. Administer medication treatments and therapies or seek appropriate medical assistance according to prescribed protocols.
  6. Work to develop and maintain team morale and effectiveness and provide day-to-day mentoring and share practice knowledge.
  7. Manage a small staff team and related services including:
  • contribute to roster development, staff replacement and leave planning
  •  participate in the interview process of staff recruitment
  • allocate work across a team
  • plan for staff capability including: staff induction; identify role expectations and performance requirements to staff; inform staff on policies and standards within area of responsibility
  • review staff decisions and performance
  • ensure service records and accounts are accurate, regularly updated and comply with organisational standards
  • prepare proposals for specific funding or services for clients
  • implement quality improvements and process changes
  • budgetary oversight.
  1. Identify learning and career development opportunities.
  2. Define and maintain professional boundaries.
  3. Work independently or as a team supervisor, with access to supervision, in a range of organisational relationships.
  4. Determine matters on a day-to-day basis, handling commonly occurring situations or cases within an area of practice, and reporting regularly to a manager who has overall accountability for the area or program.
  5. Be professionally accountable for autonomous decisions that impact on clients and staff, made within bounds of department policy and with management support.
  6. Manage time and other resources productively with a view to ensuring optimum results for clients and the department.
  7. Use judgment to identify and pro-actively minimise risks to the health, safety and wellbeing of clients, self, staff and the wider community within area of responsibility and agreed procedures.
  8. Prepare detailed reports, data and notation within the area of expertise or responsibility and identify areas of service improvement.
  9. Implement and maintain systems within the area of responsibility to assist planning, operational, budgetary, resource management, risk management and quality assurance functions.
  10. Keep accurate and complete records of your work activities in accordance with legislative requirements and the department’s records, information security and privacy policies and requirements.
  11. Take reasonable care for your own health and safety and for that of others in the workplace by working in accordance with legislative requirements and the department’s occupational health and safety (OHS) policies and procedures.
  12. Demonstrate how the actions and outcomes of this role and work unit impact clients and the department’s ability to deliver or facilitate the delivery of, effective support and services.

Role requirements:

Disability Development and Support Officer Level 3A House Supervisor provides supports for people with a disability through their life-cycle in each of the life areas. The role ensures those they are supporting have access to a quality life with dignity, respect and social inclusion, in the least restrictive environment.

To be considered for this position, you will demonstrate the following attributes;

  • Advanced Diploma Disability Work, Bachelor of Applied Science (Disability), registered or eligible to be registered as a Mental Retardation Nurse or other qualifications relevant to this role and recognised within Department of Human and Health Services guidelines as being equivalent.
  • A current Working with Children Check (WWCC) card is required and will need to be provided prior to commencement of employment, Currency will need to be maintained by the employee for the period of employment.
  • A level 2 First Aid Certificate is required.
  • Police Check
  • A full driver’s licence would be desirable/is required.
To apply

Please click on the apply now button below and complete the fields as prompted and attach your cover letter and resume. Position Description: DDSO 3A Position Description House Supervisor Tatyoon Rd

Applications must be submitted by COB 8 April 2020.

For more information email us at or call 1300 067 842.